Returns & Exchange

RETURNS

Any product that is bought can be sent back and is fully refundable 14 days after delivery as long as they are unused, in perfect condition and with original packaging, including hang tags. Customer will however be responsible for the shipping fees. We do not reimburse our initial shipping costs when refunding orders.

How to return?

  1. Email customer service at returns@raivata.com with your order number and the withdrawal form available below.
  2. Please keep returned goods in original packaging and enclose a copy of your packing slip.
  3. Send the returned goods to our headquarters at the following address:
  4. We will refund your order as soon as the goods reach us.

 

RAIVATA

Barbara Ziober

Wersalska 47/75

91-212 Lodz

POLAND

 

EXCHANGE

Currently, we do not offer an exchange policy. We suggest you follow the returns policy steps above for the items you wish to exchange and place a new order for desired items.


Withdrawal Form

 

To: Barbara Ziober conducting economic activity under the business name of RAIVATA Barbara Ziober Pojezierska 24/12 91-350 Lodz, Poland.

I herewith inform of my withdrawal from the sale agreement regarding the following goods:

....................................................................................................................................................

....................................................................................................................................................

Order number:

Date of the order / order received:

Consumer's name and surname:

Consumer's address:

Consumer's signature (only if sent in the paper form):

Date:

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